IMEI: 351020622628751

Model Description: IPHONE 14 PRO SPACE BLACK 1TB-CHS

IMEI2: 351020622909235

Serial: DL046J252C

MEID: 35102062262875

Warranty Status: Out Of Warranty

Estimated Purchase Date: 2022-12-20

Replaced: No

Case Repair & Diagnostic:

Case Details

Status: OPEN

Last Modified: 2023-10-31T10:00:13.131Z

Id: 102135654959

Status Description: Open

Repair Id: G599315030

Status: RESOL

Last Modified: 2023-10-09T09:12:54.285Z

Id: 102103100317

Issue Code: ICL0178

Issue Desc: Unauthorized Action

Component Code: ICL008

Component Desc: Find My [Device]

Title: T2 Unauthorized FMIP Actions

Support Topic: T2 Unauthorized FMIP Actions

Status Description: Closed

Repair Details

Parts Details [1]

ZD661-28221 Space Black, iPhone 14 Pro, 1TB, ROW, CI/AR, ZDD MOD

Component Issues [1]

Component Code: 26114E

Issue Code: IP497

Order: 1

Priority: 1

Type: CUST

Component Description: Camera

Issue Description: Rear Camera: No Preview

Component Code: 26121

Issue Code: IP448

Order: 2

Priority: 2

Type: CUST

Component Description: Biometrics

Issue Description: Face ID/Touch ID: Set Up

Component Code: 26114E

Issue Code: IP497

Order: 1

Priority: 1

Type: TECH

Component Description: Camera

Issue Description: Rear Camera: No Preview

Component Code: 26121

Issue Code: IP448

Order: 2

Priority: 2

Type: TECH

Component Description: Biometrics

Issue Description: Face ID/Touch ID: Set Up

Repair Type: CIN

Repair Id: G599315030

Repair Status: SCOM

Repair Status Description: Closed and completed

Repair Create Date: 2023-10-31T10:00:12.848Z

Last Modified Date: 2024-01-27T04:03:30.554Z

Closed Date: 2023-12-18T11:25:26.589Z

Repair Type Description: Carry-In

Diagnostic Details

Diagnostic Event Number: 7183935313

Diagnostic End Time Stamp: 2024-01-31T07:43:02.899Z

Channel Id: AST 2 Console

Diagnostic Start Time Stamp: 2024-01-31T07:28:44.018Z

Diagnostic Event End Result: WARNING

Serial Number: DL046J252C

Suite: Cellular RF Performance

System Id: AST2_IOS

Product Id: 1547

Localized Diagnostic Event End Result: WARNING

Is Customer Report Eligible:

Is Diag Details Available: 1

Test Name: Presence Check

Test Status: PASSED

Test Status Code: 0

Test Id: 2749

Test Type: Baseband

Module Name: Cellular

Test Name: Diagnostic Authorization Request

Test Status: PASSED

Test Status Code: 0

Test Id: 8251

Test Type: Wireless

Module Name: Cellular RF

Test Name: Diagnostic Version Check

Test Status: PASSED

Test Status Code: 0

Test Id: 8166

Test Type: Software

Module Name: Software

Test Name: Device Identification

Test Status: PASSED

Test Status Code: 0

Test Id: 8265

Test Type: Systemios

Module Name: System

Test Name: Cellular RF Front End Scan Test

Test Status: PASSED

Test Status Code: 0

Test Id: 8291

Test Type: Wireless

Module Name: Cellular RF

Test Name: Version Test

Test Status: PASSED

Test Status Code: 0

Test Id: 3733

Test Type: Software

Module Name: Software

Test Name: Cellular Issue Alert

Test Status: PASSED

Test Status Code: 0

Test Id: 8402

Test Type: Systemios

Module Name: System

Test Name: Diagnostic De-Authorization Request

Test Status: PASSED

Test Status Code: 0

Test Id: 8263

Test Type: Wireless

Module Name: Cellular RF

Test Name: Device Authorization Request

Test Status: PASSED

Test Status Code: 0

Test Id: 8238

Test Type: Wireless

Module Name: Cellular RF

Test Name: Barcode Scanner

Test Status: WARNING

Test Status Code: -1

Test Id: 8246

Test Type: Wireless

Test Message: An error occurred when attempting to run the test.

Module Name: Cellular RF

Module Location: BOX

Test Name: SIM Tray and SIM Card Presence Check

Test Status: PASSED

Test Status Code: 0

Test Id: 8311

Test Type: SIM

Module Name: SIM

Test Name: Cellular Radio Frequency Test

Test Status: PASSED

Test Status Code: 0

Test Id: 8209

Test Type: Wireless

Module Name: Cellular RF

Diagnostic Event Number: 6826361089

Diagnostic End Time Stamp: 2023-10-31T09:59:35.13Z

Channel Id: GSX

Diagnostic Start Time Stamp: 2023-10-31T09:58:21.526Z

Diagnostic Event End Result: FAILURE

Serial Number: DL046J252C

Suite: LiDAR Scanner

System Id: AST2_IOS

Product Id: 1547

Localized Diagnostic Event End Result: FAILED

Is Customer Report Eligible:

Is Diag Details Available: 1

Test Name: Version Test

Test Status: WARNING

Test Status Code: -101

Test Id: 3733

Test Type: Software

Test Message: The system software is not up to date. Updates are available for the device.

Module Name: Software

Test Name: Presence Check

Test Status: PASSED

Test Status Code: 0

Test Id: 8256

Test Type: Camera

Module Name: Camera

Module Location: RearIR

Test Name: Diagnostic Version Check

Test Status: PASSED

Test Status Code: 0

Test Id: 8166

Test Type: Software

Module Name: Software

Test Name: Camera Issue Alert

Test Status: FAILED

Test Status Code: 1

Test Id: 8400

Test Type: Systemios

Test Message: A camera issue was detected by the device.

Module Name: System

Test Name: LiDAR Scanner Sensor Check

Test Status: PASSED

Test Status Code: 0

Test Id: 8253

Test Type: Camera

Module Name: Camera

Module Location: RearIR

Diagnostic Event Number: 6826179793

Diagnostic End Time Stamp: 2023-10-31T09:55:10.248Z

Channel Id: GSX

Diagnostic Start Time Stamp: 2023-10-31T09:54:27.512Z

Diagnostic Event End Result: FAILURE

Serial Number: DL046J252C

Suite: Face ID

System Id: AST2_IOS

Product Id: 1547

Localized Diagnostic Event End Result: FAILED

Is Customer Report Eligible:

Is Diag Details Available: 1

Test Name: Version Test

Test Status: WARNING

Test Status Code: -101

Test Id: 3733

Test Type: Software

Test Message: The system software is not up to date. Updates are available for the device.

Module Name: Software

Test Name: Diagnostic Version Check

Test Status: PASSED

Test Status Code: 0

Test Id: 8166

Test Type: Software

Module Name: Software

Test Name: Presence Check

Test Status: PASSED

Test Status Code: 0

Test Id: 2749

Test Type: FaceID

Module Name: Face ID

Test Name: Diagnostic Data Test

Test Status: PASSED

Test Status Code: 0

Test Id: 8441

Test Type: ArmandValidation

Module Name: ArmandValidation

Module Location: Internal

Test Name: Face ID Sensor Check

Test Status: FAILED

Test Status Code: 1

Test Id: 8201

Test Type: Camera

Test Message: There is an issue with the TrueDepth camera affecting Face ID. The device requires service.

Module Name: Camera

Module Location: Pearl

Test Name: Face ID Issue Alert

Test Status: PASSED

Test Status Code: 0

Test Id: 8399

Test Type: Systemios

Module Name: System

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